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FAQ's
How safe is it to send my valuables through the U.S. mail?
Completely safe. When you take your “Sure-Ship” package to the U.S. Post Office, you can insure
it for up to $25,000 when you ship by registered mail using the materials we supply. In fact,
when you accept our offer, BondedBuyers.com automatically adds your shipping costs to the amount.
How accurate is your original estimate?
In large part, that depends on the accuracy of the information we’re given – which must be verified upon receipt. Often the estimates are spot on, and sometimes the final price can actually exceed the original estimate, but “sketchy” appraisals may provide unreliable information, which must be corrected upon physical inspection.
Will you damage my items during inspection?
No. We are professionals and will treat your items with a great deal of care. We may carefully clean your piece(s) to allow thorough inspection, but will never remove a stone without your permission – and then only if absolutely necessary to determine a final value.
How and when do I receive BondedBuyers.com’ final offer?
Every effort is made to provide you with our final offer within 24 hours of receipt, but we would rather get it right than get it fast. Some pieces simply require closer inspection or more research to determine our best price. Then, as soon as we know, you know. The expert assigned to your shipment will call you right away to discuss our evaluation in as much detail as you like and, on your approval, overnight you a check.
Will BondedBuyers.com’ insurance cover my items?
Yes. In addition to a typical Jewelers Block insurance policy which covers the jeweler, BondedBuyers.com's employees are actually BONDED specifically to protect you from possible in house losses. Furthermore, every shipment is assigned a unique processing number upon receipt, which accompanies your valuables until either your check is sent or the items are returned to you.
What are my best alternatives to selling my items to BondedBuyers.com?
We always suggest approaching the jeweler who originally sold you the item to see if they are willing to buy it back at a fair price. Generally, only independent jewelers are in the position make such a buy, and many of those are unwilling to do so, for one reason or another. Pawnshops, on the other hand, are generally in the business of relatively small loans at high interest, and are not likely to make a purchase offer comparable to ours. Beware of offers by “buyers” who ask to take your items on consignment. BondedBuyers.com will offer you a clean, trouble-free cash offer and a superior customer experience. Furthermore, our exceptional access to world markets established over three decades means we can generally get – and offer you – the very best price.
Diamond FAQS
What’s the difference between a diamond certificate and an appraisal?
An appraisal is usually one person’s opinion of a diamond’s top retail replacement value. The document probably includes a description of the stone, which may be very detailed, or may be very superficial. An appraisal might represent the accurate opinion of a knowledgeable, well equipped professional, but far more often the document is done by a jeweler without the necessary gemological experience or, for that matter the incentive to offer the most accurate and complete information.
A certificate, on the other hand, is a document based on the consensus of two or more gemologists working in a widely recognized, well-equipped, independent gemological laboratory. Of these, the GIA (Gemological Institute of America) is widely considered the most consistent and most respected authority. Consequently, our preliminary offers based on GIA information are likely to be quite accurate. Diamonds with documentation from other labs, such as EGL (European Gemological Laboratory), IGI (International Gemological Institute) usually require a bit more verification. It is important to understand, however, that no matter what type of documentation a diamond has, the stone must be thoroughly examined, and the “Four C’s” (Color, Clarity, Cut, and Carat Weight) verified. This is especially true of any cut other than round, as a clear evaluation of shape can only be done by actual examination.
I don’t think my diamond has a certificate, does that matter?
Not really. A diamond is a diamond, and no documentation can change it’s quality any more that it can change it’s carat weight. One of BondedBuyers.com’ experienced diamond professionals will give you a clear verbal description of your stone along with our correspondingly fair offer.
Jewelry FAQs
What kind of jewelry does BondedBuyers.com buy? Do you buy costume jewelry?
Any item made of gold or platinum is of value to us. Although we pay high premiums for stylish, beautiful pieces, certain designer pieces and, of course, larger diamonds of fine quality, we will offer a fair price for any piece of jewelry in any condition. Even scrap (jewelry not easily re-saleable as a finished piece,) is valuable to us as long as it is made of gold or platinum.
My siblings and I recently inherited some jewelry which none of us is likely to wear. How can we find out how much it’s really worth?
BondedBuyers.com has the expertise to help every step of the way. We will let you know which items are saleable as finished pieces, and which must be broken down to realize their value as precious materials only. Even if you decide to keep certain items, we can help you feel more comfortable knowing their real value. You make the call.
Watch FAQS
What kinds of watches do you buy?
BondedBuyers.com is interested in a long list of fine brands (genuine only) in precious metals or even in stainless steel.
How do you determine how my watch is worth?
First and foremost, the market demand for certain models of certain brands determines their real value. Next, the cosmetic and mechanical condition (getting a non-working up and running is generally not that big a deal) are important, as well as the precious metal content.
Our BondedBuyers.com watch expert has a list of American and foreign customers as well who are anxious to buy virtually all our fine watches. Again, our superior sales network allows us to offer top dollar for your watch.
Coin FAQS
What factors determine the value of a coin?
Aside from the common coins we spend every day at face value, coins are divided into two principle categories:
Firstly, Rare coins are evaluated based on their availability (or lack thereof) on the market – the fewer available,
the higher their worth to collectors. Condition has a huge impact of value, as certain coins in very fine condition
may be extremely rare, while the same coin in a more worn condition may be fairly common. BondedBuyers.com’s numismatic expert has served as grader and authenticator for one of the Country’s most prestigious grading institutions.
Secondly, Bullion coins (Krugerrands, for example,) while not particularly rare, have value based exclusively on their precious metal content determined by the daily, published commodity prices.
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Request an Estimate |
Just fill out our simple form.
We even reimburse you the
insured shipping when the
deal is done.
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About Appraisals |
Learn the difference between
retail replacement and
actual cash value
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Shipping |
Bonded Buyer will provide
a fully insurable shipping
container so you can safely
and securely send us
your valuables.
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